Subject Matter Expert – AP Front Office

Summary: To be a focal point of contact for Vendors, Regional Business and Finance Users, and
Shared Services Team to ensure a smooth processing of Invoices, Performing Analytics,
resolving issues and Ensure seamless maintenance of Vendor Accounts/Invoices and Payments

Roles and Responsibilities:
To understand the entire EME end to end S2P process and ability to perform effective
problem solving of AP issues for various processes and teams

To ensure that the Vendor Aged Invoices are followed up with and cleared to ensure timely
payments of Vendor Invoices
To follow up on the Webcycle Invoices and clarify doubts for Business Users and Shared Services Team
To clear the Direct Debit Payments received in Bank Accounts
To perform Vendor reconciliations and ensure that Vendor Accounts are maintained up to date
To manage the Rejected Payments and PTP Support Mailboxes and address Process Issues and Queries
To demonstrate Problem Solving capabilities in resolving issues and providing Solutions for AP processes
Liaise with EME Accounting Platform/Finance Team for any Accounting Concerns regards to AP processes
To share feedback with Shared Services Team and report issues proactively
Sharing process improvement ideas through PRISM, other forums etc, and support team in
completing the value-added projects.
To ensure all reporting activities such as Dashboards, Aged Reports are shared with EMEFinance Team
Documentations to be reviewed & updated on regular basis

Compliance:
No audit observation on the processes by ensuring to document all processes which are followed
Review Compliance with respect to Internal, SOX and other Controls
Develop a Control Framework and Track activities
Ensure there are no SOD conflicts between roles in the process

Reporting:
Providing data for all reporting requirements (e.g.: Metrics, dashboards, customer visits etc.)
Adhoc reporting required by Team leader/Customer

Knowledge and Skill –
E2E Knowledge of Accounts Payable – Procure to Pay Cycle
Advanced Knowledge of Excel and SAP
Effective verbal, written communication and interpersonal skills

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